Acting as Microsoft's more advanced solution for system monitoring, this offering provides a more thorough overview of your processes, while allowing for tighter control over managing them. The built-in Task Manager is fine for most uses, but if you want something more comprehensive, you might be enticed by Process Monitor, which is incidentally from the same developer. Wait until the system starts (it may take up to 15 minutes) and run Procmon.exe again.Īfter you have finished collecting the required log files, please provide them to your Kaseya Support Technician for further evaluation.Not every computer user manifests interest in monitoring their running processes, and even then, who regularly sits around looking at their Task Manager to analyze their running processes? Still, for the times when you do need to look through those processes, it's nice to have a tool ready to support you with this duty. Specify the path for the logs to be saved, then click OK. Select All Events in the Events to save section.Maximize Process Monitor and uncheck the option File -> Capture Events. Minimize Process Monitor and reproduce the issue. Before unpacking, make sure that the current user account has administrator privileges. Process Monitor is a Sysinternals program provided by Microsoft with the express purpose of monitoring the windows environment. The following guide outlines how to gather these logs:įirst: download and unpack procmon.exe. Under certain circumstances, Kaseya Support Technicians will require that you collect Process Monitor Logs so that they can further troubleshoot an issue you may be experiencing with Kaspersky Endpoint Security.
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